Optimum Results

For over a quarter of a century, Optimum Results has worked with thousands of businesses, improving their performance through improving the performance of their people. Coincidently, our head of ‘Tourism & Hospitality Training Services’ has also been honing his skills in this sector for about the same time and together we understand your needs and bring the sector a unique combination of highly cost effective and results focused training services. Our clients have a number of things in common:

1:   They are extremely busy and finding time for training can be difficult.

2:   Duty rosters and locations often means duplication if not multiplication of costs.

3:   Administration and organisation of training can consume HR Professionals for inordinate amounts of time.

4:   Compliance Training, Validation of learning and Records is critical.

5:   Training topics may need to be delivered at different levels, with different        emphasis and perhaps even in different languages.



Services

Training Services

We provide results focused training programmes across multiple Hospitality and Tourism disciplines such as Management, Sales, Marketing & eMarketing, Human Resource Management & Development (HRM/HRD), Soft Skills Health & Safety and Food Hygiene depending on client’s needs. 

IGNITE™

IGNITE™ is an EU award winning training programme for Supervisors and Line Managers. Tailored to meet each client’s specific needs, budgets and work schedules, the training covers such areas as Self-Management, Leadership, Managing & Developing People, Labour Law, Operations, Budgeting & Finance and much more.

SeamsCloud - LMS

SeamsCloud.com provides a hugely cost effective, comprehensive online training system within which the LMS allows for the Planning, Management and Records associated with all training whether online or otherwise. FREE Demo and FREE Trial  

SeamsCloud - eLearning

SeamsCloud Training ranges across pre employment induction and staff handbook familiarisation to health & safety, food hygiene, fire training and endless list of soft skills. Choose from a library of Generic Modules or we will build your ‘Client Specific’ Modules, all supported by Professional HR and Trainer advice

Mystery Shopping

Our Mystery Shopping, Customer Satisfaction, Staff Climate and Competition research division is Customer Perceptions. Working to the highest international standards, the team  has provided over 1,250,000 reports for many of Irelands leading Retail & Service Sector names over the past 25 years.

Customer Feedback

TellUsFirst™ avails of smart phone technology to provide a new era in highly cost effective, real-time, customer feedback and satisfaction ratings. Part of the Customer Perceptions offering, TellUsFirst™ provides managers with the information to create significant competitive advantage with the least possible fuss and cost. 

Get to know us better!
Aidan Harte

Managing Director

aidan.harte@optimumresults.ie
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Frank McGlone

Head of Training

frank.mcglone@optimumresults.ie
LinkedIn Profile

Aidan Ryan 

Director of Hospitality
& Tourism Services 

aidan.ryan@optimumresults.ie
LinkedIn Profile

John Owens

Head of Sales

john.owens@optimumresults.ie
LinkedIn Profile

Have any questions?

ADDRESS
Optimum Results Ltd
The Business Centre
Blackthorn business Park
Coes Road
Dundalk 
Co. Louth
A91 KR59

PHONE
042 93 33033
086 7900385

EMAIL
john.owens@optimumresults.ie
aidan.ryan@optimumresults.ie